accessoriesofcars

Refunds & Returns Policy

We offer a 30-day return window on all items from the date of purchase. After 30 days, unfortunately, we cannot provide a refund or exchange.

To be eligible for a return:

  • Your item must be unused and in the same condition you received it.
  • The item must be in its original packaging.
  • You must provide a receipt or proof of purchase.

At Accessories of Cars, customer satisfaction is a top priority. We want you to be happy with your purchase, but if for any reason you’re not, here’s how we handle returns and refunds.

Address for Returns and Exchanges

Accessories of Cars
89 Jolly Way, Scarborough, M1P 0E2
Phone: (416) 668-4114
Email: info@accessoriesofcars.com

Partial Refunds

In some situations, only a partial refund will be granted. This includes items that:

  • Are not in their original condition, are damaged, or have missing parts for reasons not caused by us.
  • Have been returned more than 30 days after delivery.

Refund Process

Once your return is received and inspected, we will notify you via email about the status of your refund.

  • If approved, your refund will be processed to your original payment method (credit card, etc.).
  • Processing may take several days, depending on your bank or payment method.

Late or Missing Refunds

If you haven’t received your refund yet, please:

  1. Double-check your bank account.
  2. Contact your credit card company (it may take some time before a refund posts).
  3. Reach out to your bank, as there could be a processing delay.

If you’ve completed these steps and still haven’t received your refund, please contact us at info@accessoriesofcars.com.

Exchanges

We only offer exchanges for defective or damaged items. If you need to exchange an item, please email us at info@accessoriesofcars.com and return the product to the following address:

Accessories of Cars
89 Jolly Way, Scarborough, M1P 0E2

Return Shipping

You will be responsible for return shipping fees. Shipping costs are non-refundable. If your return is approved, the cost of return shipping will be deducted from your refund.

We recommend using a trackable shipping service or purchasing shipping insurance for expensive items, as we cannot guarantee receipt of your returned item.

Sale Items

Only regular-priced items are eligible for a refund. Sale items are final sale and cannot be refunded.

Need Help?

If you have any questions regarding returns or refunds, don’t hesitate to reach out to us: